Young Engineers Privacy Policy

Privacy and Data Protection Policy

Introduction

Young Engineers West London has implemented this Privacy Policy to govern the use of personally identifiable information. Young Engineers West London is the trading name of Brainnovation Limited registered in England. We are committed to safeguarding the privacy of our customers while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the new General Data Protection Regulations 2018). Under the terms of the GDPR legislation, we are required to explain to you how we will treat any personal and/or private data which we collect from you.

The Website

Young Engineers West London operates a website at www.westlondon.young-engineers.co.uk. The site is owned by The Decade Group. Young Engineers West London is also known as the data controller for the above named website.

Use of Cookies

Young Engineers West London makes use of internet browser cookies, which we use to ensure that your experience of our website and business offerings is as effective as possible. Cookies are small amounts of information which we store on your computer and exist to improve the ease of use of this site. You may choose not to use cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However if you select this setting you may be unable to access certain parts of our site. For more information on cookies, please visit www.allaboutcookies.org.

In addition to cookies, our website also makes use of ‘tracking code’ (often called beacons, or pixels) from organisations such as Google Analytics, Facebook and Twitter. Google Analytics allows us to better understand traffic patterns and user behaviour while on our website, and the social media pixels allow us to share our news and services with you on these 3rd party platforms. None of the data collected through cookies, analytics, or social media pixels allows us to identify you as an individual (we don’t “see” any personal data about you, other than things like your IP address), and with regard things like Facebook etc, you can opt out of such tracking within Facebook’s privacy settings, and won’t impact you at all if you’re not actually a Facebook user.

Information Collection

Young Engineers West London may collect and process personal data about you in the following ways:

Information you provide by completing forms on our website or completing a booking form and then emailing it
Contact information you provide, for example, your name, address, telephone number, email address…
Information provided when subscribing to our email list
Information provided when you contact us to request further information on our services
Any correspondence or communication between you and us.
Details of transactions you carry out through our website, over the phone or in person.
Details of your visits to our site including but not limited to traffic data, location data and other communication data.

Processing of Personal Data

We hold your contact information in the software on our computers, as well as cloud-based applications. The computers and cloud-based applications are password protected. Sometimes it is practical to hold or collect information on paper, for example on a paper register, e.g. during a holiday camp or a term class. This information will either be shredded or stored in a locked office.

Young Engineers West London does not store card or bank account details.

We do not share or sell your data with other companies. In case of another company buying all or part of Young Engineers West London, your data may be passed on to them so that they can continue providing you with a service.

We process your data to provide a service to you, to comply with legal obligations and for our legitimate interests in running our business.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will delete or destroy the personal data we hold in accordance with the following:

Relevant records in line with HMRC guidelines – seven years from the end of the tax year to which the data relates.
Personal data for services provided – seven years from the end of the service provided or when the order was places.
Personal data held for marketing or business development – three years from the last date on which you communicated with us.

Other Websites

Our site may contain links and references to other websites. Please be aware that this policy does not apply to those websites. We cannot be responsible for the privacy policies and practices of sites that are not operated by us, even if you access them via our site. We recommend that you check the policy of each website you visit and contact its operator if you have any concerns or questions.

Transferring Information Outside of the EEA

We will not transfer the personal data of EEA customers in a systematic way outside of the EEA but there may be circumstances in which certain personal information is transferred outside of the EEA.

We may be outside the EEA or you may be outside the EEA when we communicate. This communication may include personal information such as contact information.
If you use our website while you are outside the EEA, your information may be transferred outside the EEA.

Communication

We would like to tell you by e-mail or other electronic means about our news, products and services which we believe would be of interest to you. For example we would like to keep you informed of the dates of upcoming holiday camps. If you do not want us to do this, simply do not check this option during the booking process, or email us at any time and request removal. Please note that by choosing not to opt-in means that we will not be able to tell you about additional benefits and services available to our customers.

If at any time you would like to contact us with your views about our privacy policy or with a complaint relating to your personal information please contact us.

Email: info.westlondon@young-engineers.co.uk

or in writing at:

Brainnovation Limited

t/a Young Engineers West London

100 Archel Road

London W14 9QP

Registered in England no. 10413164

Last updated on May 2018

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Links from other websites to ESYE website

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Disclaimer

All the information provided on this website is provided on an “as is” and “as available” basis and you agree that you use such information entirely at your own risk.

ESYE gives no warranty and accepts no responsibility or liability for the accuracy or the completeness of the information and materials contained in this website. Under no circumstances will ESYE be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits, business interruption or loss of information) resulting or arising directly or indirectly from your use of or inability to use this website or any websites linked to it, or from your reliance on the information and material on this website, even if ESYE has been advised of the possibility of such damages in advance.

This website also contains links to other internet sites. Such links are provided as an information service for the users of this website. As ESYE has no control over third party sites, the user hereby acknowledges and agrees that ESYE is not held responsible or liable for any content or material on such sites. In providing such links, ESYE does not in any way, expressly or implicitly, endorse the linked sites or resources or the respective contents thereof. The user further acknowledges and agrees that ESYE shall not be responsible or liable, whether directly or indirectly, for any damages or loss caused or sustained by the user, in connection with any use or reliance on information or material obtained from third party sites.